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EP 59 | Fundamentals of Service | Guest: Alex Martinez

Chad Lingafelt chats with Alex Martinez of H.L. Flake about the Fundamentals of Service to succeed in any industry. Learn what the folks at H.L. Flake are doing in our industry that is unique and can be applied to your business! Find out more about the upcoming H.L. Flake Trade Show in Houston, Texas below. Our Leader, Chad Lingafelt, will be teaching 2 classes on March 26, 2020 and March 27, 2020 on Scaling Your Business & How to Build a Successful and Sustainable Team! Register Today for the Educational Classes HERE

H.L. Flake 2020 Trade Show and Education Mar 26 at 8 AM – Mar 28 at 4 PM CDT The Trade Show and Party Will Be Held at: H.L. Flake Security Hardware 5235 Glenmont Dr Houston, TX 77081 —————– Classes Will Be Held at the: Houston Marriott Westchase Hotel 2900 Briarpark Dr Houston, TX 77042

Get the $109/Night Grouprate with the code HLFLAKE

26 T – Scaling Your Business 3/26/20 Is your business model scaleable? If growth is a current or future desire and you are wanting practical, tangible action items to start the process, join us for an exciting conversation that will kick start your path. We will share lessons and best practices from operating a Lock, Access Control and Door company growing from 3 – 20 service trucks.What does it take to scale? Instructor Chad Lingafelt 8:00 AM-5:00 PM 44 F – How to Build a Successful and Sustainable Team 3/27/20 Instructor Chad Lingafelt 8:00 AM-5:00 PM Do employees scare or annoy you? If your experience with hiring people has been frustrating or you are ready to start hiring to grow your business This class will share interview tips, hiring processes, training ideas and when to fire people! Be prepared to take notes because we will share insights to help you lay the groundwork for a successful, high productive, energized team. You’ll learn about communication, innovation, and how to cultivate an atmosphere of mutual trust and respect.

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