Defined Expectations is communicating clearly with customers and team members what to expect so we eliminate frustrations.

Consistent Communication is about creating a pattern that will turn into a habit that will ultimately become a discipline. We think this is essential for customer confidence and team relationships!

Cultivating Trust means starting small, having patience and being consistent.  Consistency builds trust!

Outrageous Kindness is treating everyone you come in contact with better than how you would want to be treated. We happily take the Golden Rule to another level.

Courageous Honesty is being honest no matter what. That might mean having tough conversations but ultimately, being honest in all aspects builds trust and is ultimately worth it!

Refined Quality is one of the core values that we ensure our team understands and is able to exhibit. We train extensively each week for quality so that no matter who’s helping a customer, they will receive consistent service from every team member. No shortcuts. Just the job done right with the highest quality.

Unexpected Cleanliness doesn’t just apply to job sites, but to our offices, service vehicles, and overall appearance. We do our best daily to leave whatever space we occupy cleaner than when we started. We’re no Marie Kondo, but can appreciate the simplicity of a clean space! 

Intentional Execution ensures that we take Prior Planning to a whole new level. That means being prepared for the job before we arrive on site. From planning out a project, ordering the right parts, to knowing what gets installed where!