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Chad Lingafelt recently interviewed a CEO of a Large Billion dollar Corporation to find out what he looks for when selecting a Leader. During this conversation, what was shared was 4 specific Characteristics that are essential to a great leader. 1. Curiosity 2. Courage 3. Confidence 4. Humility Chad goes on to share how he has heard the statement “Servant Leadership shouldn’t be a title, it’s just Leadership. Service is a known part of leadership” in another podcast. As well as ” If serving is Below You then Leadership is above you.” The takeaway: Humility is a huge factor in Leadership. Are you caught up with a title or a role? Our challenge to you today: Serve others and that will establish you as a leader. Focus on doing what’s right, Not a role or a title, and ultimately You will become a positive and influential leader…and isn’t that what we all are striving to be?

In this behind the scenes series, We take you inside our company to talk with our Training Director to discuss why we are so focused on training. We are intentional about our weekly training sessions so each team member can focus on improving and developing personally, receive education on the latest products, and be motivated to finish the rest of the week strong. We ensure each team member is equipped to take on the challenges they may encounter everyday! Practicing a skill and mastering it is an essential part of our training program. Why

Those that have accomplished certain things in life have the ability to appreciate the hard work of others that are on the way. Jealousy and criticism of others is a terrible cycle but you can break free of it. All that you have to do is change the way you see things and start encouraging others instead of just being jealous. Ask yourself this question, Are you jealous of other people’s success or are you encouraging your peers? Chad Lingafelt, Visionary Leader at Loc-Doc Security, shares Motivational advice every Monday to help other entrepreneurs and business leaders develop and be the best version of themself. For more information about Chad, or to connect with him, go to instagram.com/chadlingafelt or linkedin.com/in/chadlingafelt

Every year businesses have meetings to discuss and develop a budget for the next year. All healthy businesses must choose how much of their resources need to be allocated to which areas. Security in particular is a very important concern in budgeting, because the investment you are making is in protecting your company, your employees, and even your customers. How high a priority is it to protect the people, or the things you value within your company? A greater emphasis on these things will help establish a sense of trust and comfort among your coworkers, as well as your customers. More often than not the security budget discussion is limited to one thing: locks and keys. However this is just one small component to a competent security package. One of the most overlooked areas is visibility: the ability to keep an eye on your property to ensure that it is safe, and the ability to react quickly to security threats, such as break ins or theft. With the recent innovations and technologies available through our cloud based camera systems, the benefit provided to visibility is astronomical. Here are three areas in which visibility can greatly improve the security of your business. Recording: This is the most basic need of every business. When an event like a break in occurs, it is crucial to have footage of the evidence for many reasons, such as assiting the authorities with investigations, and presenting evidence of loss or damage of a propety for insurance purposes. Not only that, but the mere presence of a camera will help to deter many would-be perpetrators from ever commiting a crime. Remote Access: On top of having recorded footage, ensuring your camera has remote access is a tremendous boon to your ability to keep your business safe and secure. You not only want to have a record of what has happened, but you want to be able to pull up the camera footage and see, in real time, what is happening on your property. This is the very definition of visibility: you cannot protect what you cannot see. Event Recognition: Lastly, event recognition is a much more recent but very helpful area within the camera systems industry. Multiple technologies have come into play which will recognize “events” in the camera and react to them. This is implemented in several ways, such as alerts that send out when a specific line or area within the field of view is crossed, or even the pan-to-zoom feature which detects movement and then zooms in on it. This capability in visibility can be the difference between reacting to a break-in attempt before it is successful or after; or in identifying a suspect by getting a focused view of them or their vehicle. These three areas, among many others, provide a myriad of resources which can help us to improve security through visibility. Visibility through camera systems plays a vital role in protecting your business, and therefore should be included in the conversations for next years budget. The question is, how valuable is your business, and the people within? Are you willing to invest the resources to protect them? If so, we’d love for you to meet with one of our Security Professionals for a free evaluation! It’s quick, easy, & convenient to your schedule. Just click here and pick a time that works for you!

The business owners and citizens of the NoDa neighborhood in Charlotte are facing a huge dilemma as the rate of break ins have been increasing, with criminals growing bolder in the area. According to reports, the local ice cream shop Popbar was broken into on Monday Aug 19 by two teenagers at approximately 11:25pm. Fox46 wrote that “It took only three minutes for the teens to shatter the front glass door with what appeared to be a cinder block.” The store was equipped with camera footage that they were able to distribute to the police, however there was a lack of footage outside which, among other things, has been a deterrent to investigation attempts. As the article continues, “The store owner] told FOX 46 that construction in the area hasn’t helped the situation. Without the nearby bank there’s no current surveillance outside. More lights eventually will be added to the area to make it more visible at night, she said. Lyons said the ice cream shop will remain closed for the next couple of days.” A few businesses in the NoDa neighborhood recently have been broken into, and thanks to the footage we have from surveillance systems, the same group appears to be involved in several of them. This series of events is very concerning for us as a company in the security industry. The good thing is we have footage in most of these incidents that can greatly assist in identifying the criminals. However, one pattern we have noticed is that outside the stores the camera visibility is minimal, which means that in the event of a break-in police do not have much to go on in tracking down the criminal. If you are a business owner reading this, there is one question you must ask yourself when you read this article: what am I doing to stop this crisis? Do you have cameras outside your business? We must come to the realization that it is not only OUR security that we should consider, but the security of our community. The cameras outside your business can protect your neighbors, and if every business in NoDa invested the time and money into cloud based security cameras, this problem could be resolved! Eagle Eye Cloud Based Camera Systems gives you the value not just of footage, but of real time event tracking, and access from any device. This is the future of the security camera industry, and can be the future of your business as well. Have you considered the costs of repeated break-ins to your business and your community? Have you considered the benefit of immediate and continual access to view your store or office? This rise in crime in NoDa is a dilemma, but a solvable one. We need more businesses to take the first step towards innovation and security, not just for themselves, but for all of us. If you are interested in getting or upgrading your camera system, you can meet with one of our Security Professionals for a free evaluation too! It’s quick, easy, & convenient to your schedule. Just go to locdoc.net/sales and pick a time that works for you!

As we’ve expanded, we’ve had to change the flow of how things get done to better serve our customers. We’ve learned that there are 3 things essential to the success of a Service Company. These fundamental basics can make or break a Service Company. 1. Helpful & Kind Communication 2. Fast Response 3. Solving Customers Problems We are always improving, and here to help you protect your people and your property!

Episode 37 Listen as Chad Lingafelt and Brian Parsley discuss career paths and unlocking potential. Brian shares his story and successes as a business intelligence strategist and how he was an expert chicken cutter at Boston Market. Audio Video

Over the last 7 years, we have grown by finding great people and equipping them to do great things. We focus less on the skills and educational background and more on the attitude that you bring. Here is an acronym to help you understand what we are looking for and how to keep up with the P.A.C.E of our organization. P – Positivity – A positive attitude in the workplace is part of our culture. Positive outlooks improve teamwork, keep morale high, and increase productivity and efficiency. With a high paced, high-energy industry, a positive outlook on what we do and how we deal with our customers is of the utmost importance. A – Adaptability – Situations will change from minute to minute or day today. Being able to adapt quickly from one thing to the next on a regular basis is essential. C – Communication – We communicate internally and externally, with or team and with customers. Communication builds trust within our empathy. Why is communication so important in the workplace? First, it avoids confusion. Second, it creates accountability. Third, it builds a positive culture. E – Empathy – We have to have a high level of empathy for our customers because of the situations we are trying to solve for them. We exist to help people protect their people and property. What is empathy? It’s being able to understand the feelings and emotions of other people. Using empathy enables you to understand your coworkers and your customers better. In short, We are looking for positive, engaged, and focused people who can adapt to different situations and communicate well. Does this sound like you? Can you keep P.A.C.E. with our team? If you have these essential qualities, submit your resume to apply@locdoc.net and tell us how you can keep the P.A.C.E. with us! Positions range from Locksmith, Door and Electronic Security Technician, Customer Service Representatives, Account Management, Project Management, Marketing, and Content Creators, Accounting, Human Resources, Coders and App Developers, Teachers and Trainers. We ensure each team member is equipped to take on the challenges they may encounter every day with regular training and development courses. We are intentional about our weekly training sessions so each team member can focus on improving and developing personally, receive education on the latest products, and be inspired to finish strong.

Take a look behind the scenes of our Operations! We pull back the curtain and reveal what we’ve been working on…Expansion! We outgrew our office and warehouse space several years ago. Our team has been patient during the process of figuring out our next steps. We worked with Brian Smith from Regent Commercial Real Estate in Charlotte, NC to help navigate the process. Now we are working to create a more efficient workspace and inventory to serve our customers better!

Episode 36 Listen as Chad Lingafelt discusses this vital part you may be missing in your Marketing Strategy and leave with some important takeaways with Master Story Teller Aaron Beaver! Message us and let us know if you need help telling your story! Audio Video

Episode 35 - September 3, 2019 In this episode, we talk with Sam Gray, Purchasing Manager, about Inventory, Processes, and what he has learned about organizing and streamlining our warehouse. Audio Video

Episode 34 - August 27, 2019 In this episode, we talk with Jerry Kaizen about Customer Service, Processes, and what he has learned over the last 15 years in the customer service industry. Audio Video

“A Challenge Is An Opportunity To Succeed” One of our Core Values, Courageous Honesty, is handling the truth with courage early and often. It’s about being transparent with our teammates and our customers. Part of this is recognizing and addressing areas where we are not strong and focusing on making it better. As our workload and our projects have continued to increase, the challenge right now for us is to continue to be effective, efficient, and provide the same level of customer service that we have been known for. On a daily basis, our team is focused on 3 things to improve our organization and our customer's experience. Helpful & Kind Communication When you talk to one of our team members on the phone or in-person they will be helpful and kind. Quick Response We are focused on ways to be faster, more effective, and more efficient on our response rates. We Want To Solve The Problem We will own it till it's right and everyone is satisfied. The core of what we do is solve customer's problems and we are passionate about helping people. We take pride in our reputation for providing quality products and excellent reliable service.

Episode 33 - August 20, 2019 Today we chatted with Bill Bath about his specialty, Mergers & Acquisitions. If you’ve ever wanted to sell your business or acquire one, we have several tips from Bill that can help you in the process. Bill is a Managing Partner of Legacy Mergers and also Charlotte Chairman of 12 Mavens; an invitation only community of CEOs and entrepreneurs that meet together to grow and challenge each other in a confidential community setting. 12 Mavens has chapters all across the country and helps CEO’s operate at their highest level. 2 Simple Tips Before you bring your Business to Market: Tip 1: Make sure your Books are Clean! You want to make sure no-one is running personal expenses (like a home, yacht, or vacation) through the company. Tip 2: Figure out what are you going to do next? Do you want to retire and live that beach life? Are you selling to fund your next venture? 3 Tips to Aquire Someone Else's Business: Tip 1: There will be risk. Know what risk you are willing to take and where you draw the line. Tip 2: Look for clean books - or cleanish. Tip 3: Know your strategy. You have to know what will be beneficial to your business 3 Risks to Look For: Quality/ Stability of Financials - How much debt do they carry? What type of cash flow do they have? Culture - Does theirs mesh with yours? Synergy - Will absorbing them produce a greater effect? Have you ever acquired a business? We want to hear from you! Tell us any tips or takeaways you learned in the process. You can connect with Bill on Linkedin or Legacy Mergers website and check out the 12 Mavens site! Video

One of the unique identifiers for Loc Doc Security has been the Protected Key Systems we offer through Medeco. Many times in a business, the value of the facility is not reflected in the quality and security of the locks meant to keep them safe. Find out the 3 reasons a Protected Key System can benefit your business. 1) Security of Key Blanks: The first benefit of a Protected Key System is that your keys are patented and restricted. This means that your key provider is the only vendor with access to your key blanks. These are made specifically for your locks and no one else’s, and no other locksmiths can get the information or blanks to your locks. There are some locks that are so common that it is incredibly easy to get a key blank to fit it, as well as make a key that will work it. Not so with a Protected System, to even get a key blank you must go through the vendor. 2) Duplication Control: The second benefit of a Protected Key System is Duplication Control. This is an important point for many reasons; with a standard blank, anyone can walk into a Lowe’s or Home Depot, place the key into a machine, and Voila! a copy of the key to your commercial facility (Yes, even if it says Do Not Duplicate!) is produced. However, with a Protected Key System like Medeco M3, we would only cut keys for you or any one you personally authorize to request keys. 3) Audit Trail: Another benefit of controlling your keys is keeping track of key requests and how many keys have been copied. In your business you may have several people within your organization who needs certain keys. Because we are the only vendor who has access to your key blank, we can also keep track of who requested which key, and how many keys are currently in circulation. When a key is lost or unaccounted for, you can come to us and quickly get an audit trail of who is responsible for the loss or which keys are missing. When you have a security breach, these are 3 areas in which you suffer. We have a team of professionals available to diagnose problems and provide the best custom solution for you. We can help guide you so you make the right choice that fits your needs! If you have any further questions about Protected Key Systems and how to get one set up in your business, schedule a Free Evaluation here.

If you have ever experienced issues with a door closer, you know that it can create a myriad of problems with your commercial or residential home. If your door is slamming too hard, it can cause excessive wear and tear on your door and can lead to injuries as people are getting hit by the door. If your door is not closing hard enough, it can create security issues, as your door is not fully latching when it closes. However, not every door closer issue requires a professional visit. Most door closers have adjustments that can be made with a few basic tools, that can quickly and easily fix the problem you are having before having to pay for a technician to service the door. Here are some quick tips to keep in mind as you make adjustments to your door closer. There are 4 areas that you can adjust on a closer, depending on your model: 1. Back Check (last 5-15 degrees of the door opening) 2. Swing Speed (from an open position to the last 5-15 degrees during closing) 3. Latching Speed (last 5-15 degrees of the door closing) 4. Spring Strength (how much power or resistance the door closer has) Tools Needed: 1. Allen Wrench 2. Screw Driver Before making any adjustments, ensure that the door is closed and the closer is in a “non-operable” function. Once you’ve removed the cover from your closet, locate the adjustment screws you need. You can generally find indicators on the closer that will tell you which adjustment is related to each screw; sometimes there is a diagram on the closer itself to help you identify them. If all else fails, you can consult the manual on the closer for assistance with this. Once you have determined which screws need to be turned for adjustments, turn your allen wrench inside the screw to the right or left as needed. Keep in mind, a little goes a long way; use 1/8th turns to adjust and periodically test the door to check if the adjustment is satisfactory. If you have any other questions, or if your door closer is still giving you problems after adjustments, contact us and we can help provide you with a solution for your problem.

In the Business World Communication is Key! Learning how to communicate with people comes down to knowing a few things. There are 3 ways to receive information: 1. Visual 2. Verbal 3. Written We all have a primary communication form and more than likely, we only use that 1 form to communicate externally. What happens when we do? Well, chances are, we miss reaching a large portion of our audience. Watch the video below to learn how to connect the dots and have Consistent Communication!

5 Most Common Questions About Pool Security Ask the Doc is a new series where we answer commonly asked questions about security. We’ve compiled questions that You have asked and we are working our way through them all to give you the answers! Today we are going over 5 common questions about pool security that can help you protect your community. Let’s get started! 1. What is a Pool Security System? In simple terms, a pool security system is a means of securing the gate or entry point to the pool while also providing access for homeowners and their guests. 2. What is Needed? Another question that we’re frequently asked is ‘What components are needed on a pool security system?’ and ‘What do they do?’. Starting on the inside of the gate is a Panic Shield where a Panic Bar that is Fire & Safety Code Compliant is mounted and a Bar guard which prevents unauthorized activation of the bar from over the top. There is also an electric strike that provides security and a reader to give the user access to the pool. A few other components installed on the exterior of the gate include a perforated metal that prevents reach through as well as a heavy-duty gate closer for positive latching and a heavy-duty continuous hinge to handle all the weight. 3. What About Keypads? We’re often asked if we can install keypads as opposed to card readers and key fobs. The simple answer is yes, however, we don’t recommend this solution because of a lack of audit trails and simply anyone with the code can gain access. 4. How Do I Manage It? Another question that comes from property managers is ‘How do I manage my system?’. This is done using a secure online website to manage your users on an individual basis and issue them fobs for access or a mobile pass that can be used on their personal cell phone. 5. Why Do I Need It? Why do you need a pool security system and what are the benefits? The main benefit of a pool security system is being able to secure your pool while giving owners and their guests access while preventing unauthorized usage. If you have a question about Security, we’d love to help!

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