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  • EP 85 | Why Company Culture Matters (Part 2) | Guests: Lars Johnston & Mark Knight

    In Part 2, we continue the conversation on culture with your host Chad Lingafelt and special guests Lars Johnston, CFO of Calgary Lock & Safe in Calgary, AB and Mark Knight, CEO of H.L. Flake Security Hardware in Houston, TX. We chat about how you can impact the culture in your business and some practical applications to start whether you have 5 employees or 500. We recommend listening or watching episode 65 with Larry Hubakta who wrote an excellent book on Creating Culture everywhere in your life titled You Little Jerk.

  • EP 84 | Why Company Culture Matters (Part 1) | Guests: Lars Johnston & Mark Knight

    Chad Lingafelt chats with Lars Johnston, CFO of Calgary Lock & Safe in Calgary, AB and Mark Knight, CEO of H.L. Flake Security Hardware in Houston, TX, about the importance of Company Culture. We chat about how you can impact the culture in your business and some practical applications to start whether you have 5 employees or 500. We recommend listening or watching episode 65 with Larry Hubakta who wrote an excellent book on Creating Culture everywhere in your life titled You Little Jerk

  • Announcing Our Second Location

    It’s Official! Location number 2 is finally here! For the past 3 years, we’ve been working on a branch expansion in Greenville, SC. We are very excited to announce Loc-Doc Security will now operate a second location in Anderson, SC. On August 1, 2020, Loc-Doc Security acquired Ellis Bicycle Shop in Anderson, SC, a staple in the Community since 1953, and we are honored to continue to carry on Wayne Ellis’ tradition of excellent service. Ellis Bicycle Shop has a fine reputation of stability in the Anderson, SC and surrounding areas. Although Bicycle is the name, Ellis’ primary products were locks and keys with a large number of MEDECO customers and proudly recommended MEDECO Locks and Keys. With this acquisition comes 2 new employees, Nan & Joe, with extensive knowledge in the locksmith and bicycle repair industry. This new location at 615 E River Street, will serve as a primary location for our 2 Greenville Mobile Technicians. Loc-Doc Security is excited to bring the Ellis reputation to their existing portfolio of ventures to support customers in Charlotte, NC, Greenville, SC and Anderson, SC. We look forward to helping the community protect their people and their property with the same excellent service that has been provided for the past 67 years and upholding the respected reputation within the community. For more information or for service, visit https://www.ebslocks.com or https://locdoc.net or contact us at (864) 224-0321 or (704) 554-6121.

  • EP 83 | Difficult But Not Impossible | Guest: John Szczygiel

    Today Chad Lingafelt chats with John Szczygiel, Chief Operating Officer and Executive Vice President at Brivo, about how to think differently in the market. We dive into building a relationship with customers built on respect and trust. We also dive into how the market is affecting your customers and their customers. John caps off this conversation with an excellent quote from a sign on a trip to Peru “ The way forward is difficult but not impossible.” Check Out: brivo.com FollowJohn Szczygiel on LinkedIn: linkedin.com/in/john-szczygiel-0a5883

  • EP 82 | How To Buy A Franchise | Guest: Dru Carpenito

    Have you thought about buying a business? Maybe you are considering a franchise? Or, do you have a current business that would be good as a franchise? Today Chad Lingafelt chats with Dru Carpenito, Franchise Consultant & Matchmaker, about tactical things you need to know to set up your business as a franchise model. We dive into franchises, a topic that Dru is an expert on, and touch on what you should look for to invest in a franchise. Listen and learn from Franchise Expert Dru Carpenito as he shares how to successfully invest in, build, grow and even cash out of a franchise! Check Out: DruCarpenito.com Follow Dru Carpenito on LinkedIn: linkedin.com/in/drucarpenito Follow Dru Carpenito on Facebook: facebook.com/DruFranchise

  • EP 81 | Tips for Effective Project Management (Part 2) | Guest: Andrew Moody & Mike Tyler

    In part 2 of this series, Chad Lingafelt chats with Andrew Moody & Mike Tyler, Project Managers at Loc-Doc Security, about the best practices and tips for Effective Project Management. We dive into project management expectations versus realities and lessons learned in the process.

  • EP 80 | Tips for Effective Project Management | Guest: Andrew Moody & Mike Tyler

    In this 2 part series, Chad Lingafelt chats with Andrew Moody & Mike Tyler, Project Managers at Loc-Doc Security, about the best practices and tips for Effective Project Management. We dive into project management expectations versus realities and lessons learned in the process.

  • EP 79 | How To Have A Successful Virtual Conference | Guest: Marvin King

    Chad Lingafelt chats with Marvin King, Project Manager at The CORE Training, Inc., about the best practices of hosting a Live Virtual Conference. We dive into adapting from an in person conference to a virtual conference and Marvin shares some elements to make it successful and lessons he learned in the process! We also touch on How to keep your audience engaged and the difference between a webinar and a virtual conference. Follow Marvin King on LinkedIn: linkedin.com/in/marvin-king-959756123 Need help hosting an event? We can Help! https://www.lab.locdoc.net

  • EP 78 | How to be a Successful Sales Rep | Guest: Keith Tsantes

    Chad Lingafelt chats with Keith Tsantes, President at Tsantes & Associates, Inc., about the life of an independent sales rep. We dive into adapting when things are out of your control and Keith Shares how to be successful as a rep in 3 ways: 1. Always Be Professional – your reputation matters. 2. Be an Expert and Knowledgeable of your product line. 3. Be a Consultant not just a sales person. Provide solutions, not just a product push. Check out Tsantes & Associates: tsantes.us Follow Keith Tsantes on LinkedIn: linkedin.com/in/keith-tsantes-b26a0913

  • How To Manage Your Keys

    We understand many property managers, facility managers and property owners have frustrations with keeping track of their doors, locks, and keys. We use a unique tracking software where you can customize your view to see any information about your facility that you want to see. It eases your frustration and gives you the visibility of what keys work with Doors. As a bonus you can also see the entire work history of service for that door and lock. During this webinar, our team of experts will guide you through knowing what keys work what doors and best practices of managing your key system. Learn how to manage your property with ease at work, home, or even poolside. Current Methods and Issues Paper Records Notebook / Binder What are the results of this? Problems / Issues Inaccurate Information Old Data not updated Difficult to know what is the latest Information can’t be decoded Components of a Key System Key Information Keys Issued Key Holders What keys operate which doors Key Codes Information we keep for the property Master Key System Key Records Keypad Combinations Site Visits Quotes GPS Data Documents Images Communication Notes Quick Look info / Keyway History of Parts Task / Work History Openings By Floor By Suite By the buildings door numbering system ( if applicable ) Type of Locks or other applicable hardware Type of Door Pictures Variety of other Information Door Audits Key Code (Keys that Operate the Door) Task at the Opening

  • EP 77 | How to Navigate the Payroll Protection Program | Guest: Jonathan Dean

    Chad Lingafelt chats with Jonathan Dean, CPA and Senior Manager at Parsons CPA, about the Payroll Protection Program. We chat about how the PPP will impact your business, what to prepare and plan for, and Building Revenue Streams. We also talk about what makes a good CPA, what makes a good client, and who needs a CPA? Check out Parsons CPA : parsonscpa.com Follow Jonathan Dean on LinkedIn: Please share your LinkedIn Handle so we can add it to the Show Notes for our Listeners!: www.linkedin.com/in/jonathan-dean-cpa-charlotte-nc

  • EP 76 | How a Publicist Grows Your Business | Guest: Callie Langhorne

    Chad Lingafelt chats with Callie Langhorne, a Public Relations Expert, one of Charlotte Agenda’s 30 Under 30, and the voice behind the openings of some of Charlotte’s hottest restaurants and stores. We chat about how Callie got her start in Charleston, her relocation to Charlotte, and how she branched out to start her own business to become an independent Public Relations Consultant. We also dive into what is the difference between a publicist and just plain marketing? Callie also shares great insights on when you need a publicist, what makes a good client, and what creates a good story. Connect with Callie! Follow Callie on Instagram: @callielanghorne Follow Callie on Facebook: https://www.facebook.com/callie.wamsley Follow Callie on LinkedIn: https://www.linkedin.com/in/callie-wamsley-langhorne-a18aa84a/

  • EP 75 |The Importance of a Clear Message

    Today is an exciting episode and a little different conversation from our normal format. We are sharing a roundtable discussion with other Professionals that was broadcast to help others in our industry. Joining us was Travis Howell, Marketing Manager from H.L. Flake, Mark Dawson from Dawson Security, and our own Marketing Team, Jessica Lingafelt Director of Digital Marketing, and Aaron Beaver Content Creator Extraordinaire . In this episode we chat about Marketing Concepts, Strategies, and How to bring your story to your customers. We also talk about one of the best playbooks to kick start your Marketing Strategy and the importance of having a Clear Message. Special Thanks to H.L. Flake for promoting these conversations for the Security Industry. For More conversations like this, join us Thursdays at 2 pm for a live roundtable on Facebook & Youtube. Connect with Chad on LinkedIn: linkedin.com/in/chadlingafelt Connect with Travis on LinkedIn: linkedin.com/in/travis-howell-09200924 Connect with Mark on LinkedIn: linkedin.com/in/markedawson Connect with Jessica on LinkedIn: linkedin.com/in/jessicalingafelt Connect with H.L. Flake: https://hlflake.com Follow H.L. Flake on YouTube: https://www.youtube.com/channel/UC3e96PEiHzCsicMRrrkH6ig

  • How To Open Your Door Without a Key?!

    How often do you have family and friends visiting your home? Or contractors coming to do work? There is always the hassle of logistics when it comes to this. The typical solution is “I left a key under the mat for you.” However this is very unsafe, as many criminals look for keys left under mats, pots and just over the door frame. For someone with ill intent this is an easy score. The only other option is to take off work or cancel any other plans to make sure you can meet your visitors. If you are the typical Charlottean with a busy schedule, this is much safer but very inconvenient. So our options are to compromise our security or sacrifice our schedule. This is a concerning problem, which centers around the necessity of the key. But there is good news. There is a solution available which allows you to keep your home safe AND keep your schedule intact. The solution uses what is know as keyless entry technology, completely eliminating the need for a key. With a code, or even with a bluetooth enabled smartphone, one can enter their home without turning a key at all. What’s more, codes can be passed out on a temporary basis, which means you are in control of your lock at all times. This is a solution that not only relieves some of the stress and worry of daily life but it also provides better security by eliminating a physical keying system. At Loc Doc Security one of our values is Refined Quality; therefore we want to provide only the best parts and materials, that you can truly trust to protect you and your things. This is one of the reasons we install the Yale nexTouch lock. It is a keypad lock which can store up to 500 user codes, and also has zWave technology to connect with your smartphone. It is ANSI/BHMA Grade 1 Certified and weather resistant, meaning it is durable and long lasting for your outdoor application. Imagine life with this keypad lock. While you’re at work on Friday afternoon, you start getting phone calls: your plumber is on his way to look at your leaky faucet, and your friends are in town for weekend get together, and will be home before you. Normally you start stressing about having to drop everything, right? Instead, your plumber and grandparents both have a separate code to get in. They both get access to your home which expires whenever you decide it will. Your life just got a little more stress and care free, and your Friday just got a little better. If thats the kind of freedom and security you want, click here to purchase a nexTouch on your home

  • EP 74 | Tools That Help People Teach | Guest: George Ram-say

    Chad Lingafelt chats with George Ramsay, Co Founder of Bold Music, about tools to help people teach. Bold Music hires talented musicians and connects them to students interested in playing an instrument. We chat about how George got his start and his transition from a practitioner to a businessman, some hiring practices, and the “why”. We also touch on what makes a good teacher, what makes a good student, and how the music industry has pivoted to connect teachers and students and provide a community. Check out Bold Music Lessons: boldmusiclessons.com Follow Bold Music Lessons on Instagram: @boldmusiclessons Follow Bold Music Lessons on Facebook: @boldmusiclessons Follow George Ramsay on LinkedIn: www.linkedin.com/in/george-ramsay-261b691b

  • EP 73 | The Death of a Brand is Invisibility | Guest: Andy Pfeiffer

    by Jessica Lingafelt May 26, 2020 PODCAST Chad Lingafelt chats with Andy Pfeiffer of Arthur Elliott Agency about Advertising, Marketing Attributes, and the question that always comes up ROI. We talk about the mindset you need to help your customers as well as empathy as a consumer, and tactics to work through the process. Check out Arthur Elliott: arthurelliott.com Follow Arthur Elliott on Instagram: @thearthurelliott Follow Arthur Elliott on Twitter: @thearthurelliott Follow Arthur Elliott on Facebook: @thearthurelliott Follow Andy Pfeiffer on LinkedIn: https://www.linkedin.com/in/andy-pfeiffer-b5549b5

  • EP 72 | Pivoting a Business | Guest: Haley Bohon

    Chad Lingafelt chats with Haley Bohon, SkillPop founder & CEO, about perseverance, the journey to launch SkillPop and the rapid pivot of SkillPop Anywhere. Haley shares the origins of SkillPop (expert led classes to spark a new hobby or passion) and the journey it took to launch SkillPop Anywhere (Virtual Instructor Led Classes). We talk about the mindset you need as an entrepreneur, where you can find resources to grow, and how adapting quickly can help bring value to a wider market. Check out SkillPop: www.skillpop.com Follow SkillPop on Instagram: @skillpop Follow Haley on Instagram: @haleybohon Follow SkillPop on Twitter: @skillpophq Follow Haley on Twitter: @haleybohon Follow SkillPop on Facebook: @skillpophq

  • EP 71 | 16 Books To Impact Your Business | Guest: Chad Lingafelt

    Don’t miss this special episode courtesy of Brivo featuring Chad Lingafelt. Listen as Chad Lingafelt shares the 16 books that transformed his perspective and impacted our business. Free the Idea Monkey: Identify Major Hurdles, Partnerships, Confidence Sharing Vision Turn the Ship Around: How to Empower your Team, “What do you think we should do?”, Empowers Decision Making Process EntreLeadership: Business Playbook, Practical applications, Team Building Practices and Recognition, Hiring for Culture Leaders Eat Last: Servant Leadership, A prerequisite for any Leader in our Organization, Leaders take care of team first Radical Candor: Team Building, Differences between Rockstars & Superstars, Coaching, One on Ones Powerful: Building Culture, Hiring & Firing, Unlimited PTO Perspective Five Dysfunctions of a Team: This Will Change Your Leadership Team, Communication, Build Trust Free to Focus: Bringing Ideas to Action Traction: Business Operating Systems – EOS, 6 Key Components, Business Owner Must Have Clockwork: How to Build Task Built Operations, Empowering the Business to Work Without You Steve Jobs or Shoe Dog: Big Books & Long Reads, Storylines will encourage you as a business leader Crushing It: Bring Value to Customers, Give More Than You Take Building a Story Brand: Simplify Your Message, Get Better at telling your Business Story The Vision Driven Leader: Clarifying Your Message, Scaling Your Business 4 Disciplines of Execution : Understand the Health of your Business, Leads & Lag Measurements, Find Drivers to Grow Your Business Check out Business Meeting: businessmeeting.online Follow Chad on Instagram:@chadlingafelt Follow Chad on Twitter: @chadlingafelt Follow Chad on LinkedIn: https://www.linkedin.com/in/chadlingafelt/

  • EP 70 | Setting the Pace | Guest: Brian Mister

    May 5, 2020 Chad Lingafelt chats with Brian Mister, Around the Crown Race Director, 2012 founder of NoDa Brewing Run Club, and outdoor enthusiast, all about perseverance and launching a movement. Brian shares advice and the 4 year journey it took to launch the Around the Crown 10k race that was landmark in shutting the 1-277 loop around Uptown Charlotte! Tune into this episode to find out how perseverance led to a landmark event! Check out Around the Crown: aroundthecrown10k.com Follow Brian on Instagram:@bmister06 Follow Brian on Twitter: @bmister06 Follow Brian on LinkedIn: linkedin.com/in/brianmister

  • EP 69 | Just Press Record | Guest: Jake Fehling

    Chad Lingafelt chats with Jake Fehling, VP of Marketing at Movement Mortgage, all about how the game has changed with COVID-19 and why you should just press record. This fun, fast paced conversation will have you looking at your business differently and changing your perspective on producing content during this crisis. Jake also shares why LIVE is the new TV after watching Baby Face for 2 hours with 500,000 other folks and the Documentary he began this year called 366. Enjoy this episode full of inspiration to get you ready to Just Press Record. Check out Movement Mortgage: https://movement.com Find out more about Jake: http://jakeandpage.com Follow Jake on Instagram:@jakefehling Follow Jake on Twitter: @jakefehling Follow Jake on LinkedIn: linkedin.com/in/jakefehling

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